Accessibility

Parking lots and garages throughout the Arena District offer accessible parking spaces (you must have a state-issued disability-parking hangtag or license plate). During heavily attended events or on days when multiple events occur, demand for accessible parking may exceed the available supply. Please arrive early and reserve parking in advance.

Accessible shuttle buses are available for guests with a pickup zone on Marconi Boulevard. The shuttle pick up point is on Marconi Boulevard next to the large neon sign that says “park” just across the railroad tracks. The shuttle drops attendees off at the Tipico Sportsbook Gate in the Northwest corner of Lower.com Field. Shuttle service begins four (4) hours prior to kickoff and runs through the duration of the match. Shuttle service resumes 30 minutes following the conclusion of the match, with pick-up located at the NW corner outside Lower.com Field. The shuttle service runs for four (4) hours following the conclusion of the match.

ADA seating is available for purchase on a first-come, first-served basis. To purchase, contact ticketoffice@columbuscrew.com.

If you did not purchase an ADA seat prior to your arrival at Lower.com Field and you need to be relocated due to limited mobility, ADA relocation tickets are available at the Koorsen Guest Services Center on a first come, first-served basis.

Sensory Rooms:

A Sensory Room is located outside Section 120 on the main concourse.

Sensory Inclusion Packs:

Sensory Inclusion Packs are available at the Koorsen Guest Services Center, located behind Section 112 on the Main Concourse, or outside the West Premium Lobby entrance. Sensory Inclusion Packs are intended to reduce the impact of the in-person experience that may be overwhelming to some of our guests. The Packs include items such as fidget toys, a weighted lap pad, sunglasses, non-verbal cards, and noise-reducing headphones. Guests taking a Sensory Inclusion Pack will be asked to leave a driver’s license as collateral.

Learn more about our Sensory Rooms and Sensory Inclusion Packs: KultureCity – Venue.

Please be advised that fireworks and pyrotechnics will be used during the match and events. After a Crew goal and win, lighting effects will be utilized that may influence certain medical conditions.

Complimentary wheelchair escorts are available upon request at any entry point of Lower.com Field – arrangements do not need to be made in advance. The escort will take guests as close as possible to their seat and coordinate pick up after the event. Escort staff will not remain at the drop off location throughout the game and wheelchairs are not lent out for any reason.